Privacy

Terms and Conditions

1. General Provisions
1.1. These Terms and Conditions (hereinafter referred to as "Terms") apply to all tickets offered for sale for events organized by the organizer.
1.2. Any physical or legal person acquiring a ticket (hereinafter referred to as the "User") is deemed to have fully and unconditionally agreed to these Terms.
1.3. The sale of tickets is carried out through the organizer and its official cooperating sales channels.
1.4. These Terms are regulated in accordance with the current legislation of the Republic of Azerbaijan.

2. Acquisition of Tickets
2.1. Tickets can only be acquired through official sales channels determined by the organizer.
2.2. Each ticket is provided with a unique means of identification (QR code, barcode, or other electronic identifier).
2.3. Repeated entry or use under the same ticket is not permitted, and in such cases, the ticket shall be deemed invalid.
2.4. The User is responsible for the accuracy of the information provided when acquiring a ticket.
2.5. Ticket payments must be made in full prior to the date of the event. This requirement applies to both individual and corporate orders.

3. Price and Payment Terms
3.1. Ticket prices are determined by the organizer and are subject to change.
3.2. In addition to the ticket price, payment system commissions, technical service fees, and other transaction costs may apply.
3.3. A ticket is considered valid only after the payment has been made in full.
3.4. In cases of failed or incomplete payment, the ticket is not confirmed, and the funds are refunded in accordance with the relevant banking rules.
3.5. Lunch and tea/coffee breaks are not included in the ticket price.

4. Use of the Ticket
4.1. Entry to the event is only possible upon presentation of a valid ticket.
4.2. Participants arriving late to the event may be admitted in accordance with the internal rules of the event venue. However, in this case, difficulties may arise regarding the reservation of pre-determined seats or the appropriate seating of the participant.
4.3. A ticket is valid for one person only, unless otherwise provided in the ticket terms.
4.4. A change of user for the ticket is only possible with the prior written or electronic consent of the organizer.

5. Return of the Ticket
5.1. The return of a ticket is only possible in the following cases:
a) cancellation of the event;
b) changing the date of the event;
c) erroneous sale resulting from a technical error.
5.2. The return of a ticket due to the user's personal reasons (withdrawal from participation, changes in plans, etc.) is only possible with the consent of the organizer.
5.3. The application for a return must be submitted at least 72 (seventy-two) hours prior to the time of the event; otherwise, the application may not be granted.
5.4. Service and transaction costs may not be refundable.
5.5. Refunds are carried out using the method of the user's initial payment, and this process may take from 3 (three) to 15 (fifteen) business days, depending on banking procedures.

6. Modification or Cancellation of the Event
6.1. The cancellation or changing of the date of the event is within the authority of the organizer.
6.2. In these cases, the following options may be presented to the user:
a) full refund of the paid amount;
b) considering the ticket valid for the new date.

7. Corporate Ticket Orders
7.1. A contract is signed between the parties for corporate ticket orders.
7.2. After the contract is signed and the payment is fully made, the tickets are prepared and presented to the user.
7.3. The respective seats may be temporarily reserved for the user until the payment is made.

8. Ticket Transfer and Sales Restrictions
8.1. The transfer of a ticket to third parties may only be carried out in accordance with the rules established by the organizer.
8.2. The sale of tickets through unauthorized sales channels or resale activities is strictly prohibited.
8.3. The organizer reserves the right to cancel a ticket if suspicious transactions or operations contrary to these rules are detected.
8.4. For both corporate and individual ticket purchases, ticket payments must be settled in full prior to the event.

9. Confidentiality and Personal Data Protection
9.1. The user's personal data is processed solely for the purpose of providing the services.
9.2. The processing of personal data is carried out in strict accordance with the legislation of the Republic of Azerbaijan.

10. Dispute Resolution
10.1. The parties shall initially attempt to resolve any disputes arising between them through amicable negotiations.
10.2. In the event that a dispute cannot be resolved through negotiations, it shall be referred to and settled by the competent courts in accordance with the legislation of the Republic of Azerbaijan.